IntelsatOne Flex – Better Pricing and More Control for Satellite Communications

Millions of consumers around the globe carry smartphones that are used for an ever-increasing number of tasks — email, texting, calls and even controlling home appliances. But no matter how useful the device, it sits unused a great deal of the time. Yet most consumers pay a fixed monthly fee for talk minutes and data, whether the device is used or not.

In many ways, the satellite business has followed this legacy, cell-phone-carrier pricing model. The satellite customer leases a fixed amount of transponder capacity covering a certain geographic area, and pays a set amount whether the bandwidth is used or not.

Intelsat recently announced that we are going to change all that very soon. IntelsatOne Flex is a new service that will be of great benefit to the government and commercial user in these tight budgetary times with ever-more-mobile customer needs.

IntelsatOne Flex is a customizable service that will combine the new Intelsat EpicNG high-throughput satellites (HTS), our existing Ku-band fleet, our global ground network, and optimized iDirect Velocity terminals into a powerful, unified ecosystem. Flex creates a global platform for small, geographically dispersed mobile terminals that will integrate the multi-spot-beam EpicNG platform into a customer’s existing infrastructure.

This will address inefficient bandwidth scaling on a customer’s network, increasing performance and saving them money. Flex is similar to the move to cloud computing, which allows companies to only pay for the IT resources they actually use.

Flex will allow customers to:

Simplify the integration of EpicNG HTS into current wide-beam network designs.
Customize, contend, prioritize and shape bandwidth for end-user segments.
Choose among tiered plans to meet average and peak bandwidth requirements.
Quickly and easily scale services to meet surge requirements or geographic shifts in demand.

In mobile applications, many government and commercial customers experience a wide gap between their average and their peak bandwidth demand, yet they often base contract requirements on the expected peak demand. The Flex service will take this into account by pricing services based on both the average and the maximum level of service.

By using a centralized network management system, Intelsat will be able to monitor the utilization for each customer and add MHz capacity to “pinch-points” on a global basis across all vertical markets, adding bandwidth where needed to create an enterprise-grade quality of service for each customer. The network management system will also allow us to guarantee throughput for high-priority applications like emergency response and other mission-critical activities.

Commercial availability of Flex will be tied to our Intelsat EpicNG launch program. The first EpicNG satellite (IS-29e) is expected to go into service in March/April of 2016, kicking off the first phase of the Flex service. We will launch additional EpicNG satellites throughout 2016/2017 that will be included in the service offering. Wide beam satellites will augment the network for additional coverage on a customer-by-customer basis, starting with full North Atlantic coverage via the scheduled launch this week of the IS-34 satellite.

The new Flex service is an example of Intelsat General listening to our government and commercial customers and adjusting our service offerings to fit the ever-evolving requirements of space communications. If you would like additional information please contact us at 703-270-4200 or and we will be happy to assist.

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