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Frequently Asked Questions

  1. Who is Intelsat General Corporation (IGC)?
    IGC is a U.S. company, registered in Delaware and headquartered in Washington, D.C. As a part of the Intelsat Limited group of companies, IGC is the provider of Intelsat products and services for all U.S. Federal, State and Local government and NATO military end-user applications and for the government contractors that support them.
  2. What customers and markets does IGC serve?
    In the United States, IGC offers services in support of Federal, State and Local government requirements through Government Contractors and directly to government entities. IGC also serves the global communications requirements of the U.S. Federal Government and NATO, primarily for U.S. embassy and deployed armed forces support overseas. Applications include voice, data, Internet, video, videoconferencing and distance learning.
  3. What geographic areas does IGC serve?
    IGC serves its U.S. civilian and military government and NATO customers globally, wherever their missions take them.
  4. What network assets does IGC provide?
    IGC utilizes capacity on over two dozen satellites that comprise the Intelsat global satellite system, as well as the integrated terrestrial assets which include teleport facilities, lease lines and major points-of-presence. IGC also provides shared hub facilities for broadband services to many parts of the globe.
  5. What advantages does IGC have?
    IGC brings to its customers Intelsat's 40 years experience as the preeminent satellite communications provider and a staff possessing unsurpassed engineering and program management skills. In addition, the Intelsat system leads the industry in reliability with a transponder availability level averaging 99.997% since 1985. Through the use of integrated teleport, terrestrial lease lines and points-of-presence at major international hubs, IGC can incorporate the latest security measures throughout its customers' network solutions. IGC also highly values its relationships with its partners, including government contractors, service providers and equipment manufacturers, and their contribution and dedication to the end-user mission and service success.
  6. How can the U.S. Government do business with IGC?
    As one of the leading providers of satellite communications to U.S. Federal, State and Local governments, IGC works with most communications integrators and contractors that address this market, including Fortune 500 companies and minority-owned and small business companies. IGC can provide services to the government through its GSA contract # GS00T07NSD0023.
  7. How can NATO do business with IGC?
    IGC is one of the leading providers of C- and Ku-band commercial satellite communications capacity to NATO member countries. The capacity and services are provided on commercial terms consistent with the best commercial practices of NATO and the NATO Consultation, Command and Control Agency.
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