About Us

About Us

About Intelsat General

Intelsat General Corporation (IGC) provides a wide range of customized, secure, end-to-end communications solutions for commercial, government and military customers. These solutions allow our customers to expand their communications flexibly, reliably and globally, earning us a reputation as a trusted and innovative industry leader.

Based in Bethesda, MD, Intelsat General is an indirect, wholly owned subsidiary of Intelsat S.A, the world’s largest and most experienced provider of fixed and mobile satellite services for many of the world’s leading media and network companies, ISPs and government agencies.  Intelsat is publicly traded on the NYSE.  Intelsat's administrative offices and the majority of its employees are located in the United States as is the Satellite Operations Center used to command and control the spacecraft.  Intelsat's primary customer service center and Network Operations Center are located in Ellenwood, GA.

Intelsat General is a Delaware corporation operating pursuant to a Department of Defense proxy agreement.  We have maintained a facility security clearance for over 10 years.  IGC only employes U.S. citizens, many of whom hold active security clearances.

Intelsat General provides far more than just satellite bandwidth. We craft unique solutions derived from our unmatched technical know-how and global reach. Our 36,000+ miles of terrestrial fiber optic cable with strategically located teleports and PoPs worldwide allows our customers to meet all of their communications needs, from routine to mission-critical.

Some of the tools at our disposal include:

  • Global coverage using C-band, Ka-band, X-band, UHF and Ku-band satellite capacity
  • Steerable Ku-band beams for quickly addressing changing requirements
  • Transponder availability of 99.995%
  • Over 50 satellites for managing new requirements and coverage areas
  • Major teleports in Southern California, Maryland, Atlanta, Hawaii,  Germany and Hong Kong
  • Global teleport and terrestrial interconnect services
  • Transportable and mobile applications for field operations
  • Cellular backhaul to quickly and securely connect dispersed and remote areas
  • 24/7 Technical support and customer service

From remote military outposts, disaster recovery  sites and embassies to health and homeland security agencies, our solutions enable  even the most complex government, defense and commercial applications, keeping our customers connected to their people, their programs and their vital resources, any time, any place.